@vengeance: to be honest, it is one of the most rewarding jobs I've ever had. To be there with families during troubled times and transition and provide reassurance and comfort feels really good for my soul. I can remember multiple times throughout life where I personally had no one at all and then I can also remember times when family members that passed and there was nobody there except me. And to be able to help ease some of the pressure in the tension and provide some comfort and a shoulder to cry on. It's truly a blessing.