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Forums Bug Reports Hey, my puzzle didn't spit out candy!

Voltie Posted 2 weeks ago

I completed a 250 piece puzzle, and I guess somehow got logged out during the process of doing the puzzle?
So when I completed the puzzle it told me to log back in, which I did, and then... It did not give me my candy.

(And then I did a teeny puzzle to make sure it wasn't a bigger issue. It's not, the 25 piece gave me my candies.)
((And I am not at currency cap. I'm only at 520 for the day - the 20 being from the little puzzle I did for checks.))

Interface support — it/they Posted 2 weeks ago

Unfortunately this is not a bug with the Jigsaw game itself but with Voltra automatically logging people out. I'm not sure why we get kicked out of log in sessions but I will try to look into it and see if I can't do something about it.

I can grant you 500 candies for completing the 250 piece puzzle. Sorry about the inconvenience.


Interface support — it/they Posted 2 weeks ago

I went ahead and granted you the 500 candies that were lost when you got logged out.


Voltie Posted 2 weeks ago

@Pathologic: Oof, yeah. Auto log out is inconvenient bc I take breaks from the puzzles to rest my poor crossing eyes. lol
But thank-you!

Donator — PomePome Posted 2 weeks ago
oh dear thats unfortunate!

Pls ping me Iam really slow sometimes

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