Voz's posts

Posted in Volts being removed from my volt count? Posted 5 years ago

I can confirm this is not a bug per say, but the normal functionality of the post feature. If you edit a post that meets our character count max for volts (50 volts/post - 1 volt/ 1 character) that reduces the post count to less than that of 50, a volt per character is deducted from that post's volt reward.

Posted in Sell Back option Posted 5 years ago

Thanks for your feedback! A sell back feature is something we hope to release. More information will come with the release of our updated inventory system.

Posted in Freezing inventory Posted 5 years ago

@blinkini: I apologize for the inventory lag and the extent that it has come to that it now appears to freeze. I know personally my inventory lags to the point that it doesn't respond for a good amount of time, but usually comes around.

Our Item techs and additional staff have made a good dent in the work load required for moving over to our renovated inventory and closet system. With that, a lot of our lag issue should be resolved. In the meantime, our dev has been notified and we'll try to trouble shoot this freezing issue.

Posted in I am a wife :3 Posted 5 years ago

@Laufeia: Congratulations, you two! I wish you a lifetime of love and happiness. <3

Posted in Fresh Meat Posted 5 years ago

@Booderdooder: You're very welcome! Thank you for giving our community the opportunity to meet you and hopefully have many good times in the near and distant future. I'll leave you to it and let our other Volties shine, they're the best!

Posted in Fresh Meat Posted 5 years ago

@Booderdooder: Welcome, welcommeee! We're always so glad to have new Volties join our city.
Our Volties are so very helpful and I'm sure a few will stop by to share more resources. I'd like to direct you to our Help and Support Forum where you'll find a few resources and a Newbie Guide at the top of the page.
Enjoy your time with us and please ask any and all questions you may have.

Posted in Hello. Posted 5 years ago

@Tetra: Hey there! Welcome to Voltra. I hope you're enjoying all that our community has to offer. :)

Posted in Missing items Posted 5 years ago

@Lina: No problem at all. Glad to help!
(This thread will now be locked as the matter has been resolved.)

Posted in Advent Calendar Posted 5 years ago

@skettiyeti: No Problem! I have sent you a PM.

Posted in Advent Calendar Posted 5 years ago

@skettiyeti: I'll have our interface support look into this. We'll update you as soon as possible.

Posted in Missing items Posted 5 years ago

@Vos: Hello, Vos.
When was the last time you logged into this account?
I noticed the age of your account and it dates back far enough to have been affected during the period we called "The Blackout."
We transferred all our data over to a new server and in the process all volties inventories were reimbursed for volts. You should see a PM in your inbox notifying you about it.

I want to assure you that your account is completely normal. The inventory tabs that appear to be missing, will appear once an item assigned to that tab is owned.

Please let me know if you have further questions or concerns about the matter. We're here to help!

Posted in Winter Solstice: Redeem your gift! Posted 5 years ago

@Raxton: At this time we don't have any plans for the Autumn Block Party '17 Bundle, but the suggestion/thought is noted!
And, awesome, you noticed our little "Easter egg!" :volkanxD:

Posted in lilys invisible shop thing?? Posted 5 years ago

The issue should now be resolved so I will lock the thread.
Please email myself or Lily if further issues arise. Thank you!

Posted in lilys invisible shop thing?? Posted 5 years ago

Oh darn, you caught us! Haha In order to streamline our release of items, specifically commons, we are trying a new system with a hidden shop (not so hidden anymore...).

I'll have this resolved in a bit!